Statuschecked 07 jul 2026

System status.

All systems operational

The current state of every Retrics component. Live status and any incidents are posted on this page and, for affected merchants, sent by email.

App

Dashboard, customer profiles, segments, and saved views.

Operational
Sync

Read-only ingestion of Shopify orders, customers, and products.

Operational
Insights

Health scores, return probability, cohorts, RFM, and the recovered-revenue ledger.

Operational
Email

Notifications and account email delivery.

Operational
Incidents

No incidents reported. When something is degraded or down, we post the affected component, what we know, and the fix here — and we email merchants whose stores are affected. Scheduled maintenance is announced in advance the same way.

Something looks wrong that isn't reflected here? Tell us at hello@retrics.ai.