CHAT · PRICING
Chat is not
priced yet.
Not set
Priced per conversation resolved, not per message sent.
Per-message pricing rewards an agent that talks. What a shopper wants is the answer in as few turns as possible, and the price should reward the same thing.
A handoff to a human is a resolution, not a failure.
An agent priced to avoid handoffs will avoid them past the point of usefulness. Chat hands off with full context and is not penalised for it.
Shopify invoice · monthly · 14-day free trial
NOTHING ON THIS CARD IS A PRICE — THERE IS NO FIELD FOR ONE
WHERE IT STANDS
The work is real. The door is not open yet.
When it opens it will be billed on your Shopify invoice, monthly, with a 14-day free trial — the same as every other Retrics app.
THE HONEST ANSWERS
Questions this page invites.
What about conversations it cannot answer?
It says so and hands off with the order, the policy and what it already checked. That is the correct outcome, not a miss.
WHAT HAS A PRICE TODAY